Is your Software Support an Obstacle to your Business Growth? KISL has the right solutions!
Key Problem areas:
- Old Unsupported Software Applications (Examples:Inventory Software, Production Tracking Software, Procurement Software, CRM Software, Sales Force Automation tools etc.)
- Many Unresolved Bugs and Change Requests
- Software not catering to new business requirements
- IT Staff not easy to retain
- High cost of software replacement
- No Documentation
- No dedicated support from outsourcing company
Key Benefits of KISL's unique approach:
- Reliable, Risk-free Custom Software Development approach
- Your old Software will become rich in functionality, reliable and fast!
- A Predictable Support Structure to meet Deadlines
- Distributed IT investments instead of big-bang expensive approach
Software Applications Supported (a partial list...)
- Production Tracking / Production Control Software
- Inventory Control Software
- Sales Order Processing Software
- Procurement / Supply-chain Software
- Marketing / Sales Force Automation Tools
- CRM Software
- Custom Developed ERP Software
- Immediate deployment of skilled resources
- Custom Software Development in small and progressive cycles
- Unsupported software applications brought under reliable and annual maintenance contract
- Rapid incorporation of functional improvements and bug clean-up
- Functional enrichment and Performance Tuning
- Data Integration and Homogeneous Information Architecture
- Hardware and Infrastructure Consolidation
- Comprehensive Documentation
- Comprehensive Audit of the Software Applications
- >> The audit, carried out by the KISL Audit team, will identify and document all problem areas in the Applications
- Classification & Prioritization
- >> Then the Classification and Prioritization exercise is carried out. At the end of this exercise all issues are categorized into bugs, performance issues, functional changes and technology upgrade priorities
- Time & Budget Analysis
- >> KISL Audit team then presents to the customer's management, a comprehensive recommendation with clear time line and cost. KISL also provides a long term roadmap for the softwares covering all aspects including business priorities
- Custom Software Development Approach to incorporate new technologies (web, mobile)
- Code Walkthrough
- Design Optimization
- Interfaces for Enterprise Integration
- Injecting Process design, wherever feasible, in place of transaction orientation
- Management Dashboard Design
- MIS Reporting
- Performance Tuning & Optimization
- Review of Technology Architecture
- A Leading Copper Tube Manufacturer in South East Asia had issues in their ERP application
- Solution Offered: Custom Software Development approach to migrate Legacy ERP Software
- Situation in (2005/2006)
- >> Legacy ERP software designed in Visual Basic / Pervasive SQL
- >> Abrupt withdrawal of vendor support
- >> No documentation & highly un-structured source code
- >> Huge budget ramification involved in moving to other ERP software such as SAP
- >> Management caught in a bind
- >> IT department comprising of only one system admin
- What KISL did through its AMTM services
- >> Immediate deployment of maintenance team
- >> Initial take-over of application maintenance
- >> A well structured documentation
- >> Within 9 months a stable ERP was provided with necessary enhancements
- >> A 2 year module plan, with clearly defined phases, put to the management
- >> Custom Software Development with addition of new modules running on .NET and SQL server
- Benefits
- >> Customer got a custom developed, stable and technology enriched ERP Software with no disruption to its old software application, at a fractional cost