Automatically capture, track and govern an IT organization's responses to all business, technical, and operational issues:
Workflow and approval procedures and processes
Change requests and requirements management
Problems, incidents, and change processes management
Automatic management of approval processes and escalation procedures
Configurable, dynamic forms for entry
Complete activity logging and reporting
Support for IT compliance standards such as ITIL
Automate and streamline the entire software development process:
Logical, business-oriented view of an application's structure
Single click code pomotion
Simultaneous development on same configuration items
Automatic inventory builds and tracking of configuration items from production server
Role-based and/or individual permission definitions
Private development without checking out code
Point-and-click process definition,no scripts needed
Support for IDE integration and version control tools
Package and deistribute code or content files to designated target locations at each stage of the development lifecycle:
Deployment package version tagging/labeling
Complete history of activity logs
Automatic tracking of objects status as they are being distributed
Easy redeploy and rollback